CEREBRAL® is a registered trademark of Cerebral Inc.
© 2024 Cerebral Inc. All rights reserved.

Frequently asked questions

What is Cerebral?

Cerebral is an online mental health care provider that offers 1-on-1 therapy, couples therapy, and medication prescription service plans. Plans include regular virtual sessions with our qualified and compassionate therapists and prescribers — as well as personalized treatment plans, progress tracking, and goal setting. We offer long or short-term care, and have worked to make our costs as low as possible for our clients.

Cerebral treats many mental health conditions, including: anxiety, depression, insomnia, postpartum depression, menopausal depression, ADHD (in certain states), trauma and PTSD, bipolar disorder (in certain states), alcohol dependence (in certain states).

We can also support: relationship issues and divorce, stress management, anger management, LGBTQI+ experiences, grief and loss, traumatic life events, confidence and self-esteem, phobias, coping with illnesses.

What is Cerebral’s mission?

Our mission is to democratize access to high-quality mental health care for all. Factors like cost, convenience, and fear of judgment can sometimes make getting high quality mental healthcare difficult.

We call our approach to care the Cerebral Way — an intentional program we established to give our clients a clearer way to understand their progress and mental health goals. Mental health is not linear and results happen differently for everyone over time. We believe starting with a clear plan is an important part of long-term improvement.

The Cerebral Way includes: a personalized treatment plan, goal setting (typically only therapy), monthly assessments, progress tracking.

How does Cerebral work?

Cerebral offers online psychiatry and therapy provided by mental health professionals to help treat a wide range of mental health conditions.
• When you sign up, you’ll choose whether you are interested in medication, therapy, or both.
• Then you can see all available therapists or prescribers licensed in your state, and choose who you’d like to work with. Most clients are happy with their first choice, but you can switch anytime for any reason.
• Once you choose a therapist or prescriber, you can see their availability and book your first session. Most clients are able to meet with someone within 3 days of signing up.
• Your intake session includes a professional evaluation and personalized treatment plan, if diagnosed.
• If you meet with a prescriber, you’ll work with them to determine if medication is appropriate for you. If so, you’ll get a prescription sent to the pharmacy of your choice. Prescriptions filled by CerebralRx, Cerebral’s in-house pharmacy, include free expedited shipping directly to your door.
• You’ll continue to meet with your prescriber or therapist for support and to keep making progress toward your goals.

See what our medication and therapy services include
What’s included in therapy
What’s included in medication

Is Cerebral available in my state?

We have therapists and medication prescribers licensed in every U.S. state, including Washington D.C. Therapists and prescribers can only provide care to clients who are residents of states where they are licensed. Scheduling capacity and availability for individual therapists and medication prescribers may vary depending on location.
Find a therapist in my state
Find a prescriber in my state

How do I track my progress?

Our program is built to help you see your progress over time. You’ll work with your prescriber and/or therapist to build a personalized treatment plan. About once a month, we’ll also send you a regular mental health assessment to check in about how you’re feeling. You can keep track of your results of these assessments over time in the Progress section of your account.

Do I get to choose my therapist or prescriber?

Yes. After you sign up and choose a service, you’ll see all available therapists or prescribers who are licensed in your state.

From there, you can learn a bit about each one and see when they’re available to meet. Once you find someone you want to work with, you can book a session. Most of our clients are able to meet with someone within 3 days of signing up.
See available therapists in your state
See available prescribers in your state

Lives changed

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Lives changed

5 stars icon

I joined Cerebral about 3 years ago. I was hopeless, depressed and suicidal. Cerebral saved my life. If you have anxiety or depression, you will find an incredible support system here. The staff truly cares.

Bri

5 stars icon

My overall experience with Cerebral has been exceptional - their customer service is great, responsive and always helpful..and my therapist has been life-changing!

Leanna

5 stars icon

I am very pleased with my therapist here at Cerebral. She provides specific resources tailored to my personal issues to work on between our sessions. I also love the session reminders… they are so helpful!

Cybil

Best Telehealth
Platform 2023

MedTech 
Breakthrough

4.6

App rating

Best Online Therapy Services of 2024

500K+

Clients helped

Schedule a session today 

Meet 1-on-1 with a credentialed, compassionate therapist or prescriber to start managing your mental health. 

Schedule a session today 

Meet 1-on-1 with a credentialed, compassionate therapist or prescriber to start managing 
your mental health. 

CEREBRAL® is a registered trademark of Cerebral Inc. © 2024 Cerebral Inc. All rights reserved.

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High quality 
online psychiatry

Meet with a therapist, prescriber, or both in a safe and judgment-free online space. Use Andy's code ANDY20 to save 20% on your first month of care.*

 High quality  online psychiatry

Managing your care is easy

Easy scheduling

Schedule, reschedule, or cancel sessions online — no phone calls or emails

Switch clinicians anytime

Looking for the best fit? You can change your therapist or prescriber right from the app

Find a way forward with Cerebral Way

Our therapists collaborate with you to map a personalized plan and offer dedicated support to achieve crucial mental health milestones.

Support when you need it

Message us with any questions or concerns you may have between sessions

50% less than in-person

Pay as much as 50% less than in-person care — or use your insurance to help cover cost

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Why choose Cerebral?

Why choose Cerebral

Whether you’re dealing with persistent worry, fear, or difficulty managing your every day life — you’ll develop a plan with your therapist or prescriber that’s specifically tailored to your needs.

Meet online with any therapist or prescriber available in your state — not just within driving distance. Our therapists and prescribers have a wide range of life experiences to help you feel heard and understood. 

You don’t have to face this alone. Cerebral’s highly qualified therapists are here to guide you toward a brighter future, no matter what you’re struggling with—all from the comfort of your own home.

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Personalized treatment plans

Meaningful connections

Highly-rated therapists and prescribers

All of our therapists have achieved at least a Master’s level degree in their field and have been hand picked by Cerebral to join our team. 99% of our clinicians have a client satisfaction rating of 4.8/5 or higher.

Why choose Cerebral?

Getting started

Why choose Cerebral

Check out all available clinicians in your area. You can read their bios, see their full calendars, and then book your first session when you’re ready.

Work with a prescriber or therapist to get a full mental health evaluation and diagnosis if appropriate. Then build a plan together to help you manage symptoms over time.

You don’t have to face this alone. Cerebral’s highly qualified therapists are here to guide you toward a brighter future, no matter what you’re struggling with—all from the comfort of your own home.

Get started

Choose a clinician + book a session

Get a medical evaluation

Choose a service

Learn more about our services, then choose which one is right for you. You can always add or switch services later for any reason.

Why choose Cerebral?

What we offer

It’s easy to switch or add services later if you change your mind

Individual Therapy

Meet 1-on-1 with a credentialed therapist via video chat or over the phone (where permitted) 
Save 20% with ANDY20

Medication

Comprehensive mental health evaluation and medication guidance from a licensed prescriber

Not eligible for discount

Therapy & Medication

Build long-term coping skills in therapy and reduce symptoms with medication at the same time
Save 20% with ANDY20
Get started

What we offer

It’s easy to switch or add services later if you change your mind

Medication

Comprehensive medication guidance from a licensed prescriber
Not eligible for discount

Individual Therapy

Meet 1-on-1 with a credentialed therapist via video chat or over the phone (where permitted) 
Save 20% with ANDY20

Therapy & Medication

Build long-term coping skills in therapy and reduce symptoms with medication at the same time
Save 20% with ANDY20
Get started

Symptoms we treat

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of clients are able to meet      within 3 days of signing up

83%

74%

of clients reported reduced depression in 3 months*

72%

of clients reported reduced anxiety in 3 months*

*based on Cerebral clients with moderate to severe anxiety and/or depression from 2020-2023.

74%

72%

of clients reported reduced depression in 3 months*

of clients reported reduced anxiety in 3 months*

*based on Cerebral clients with moderate to severe anxiety and/or depression from 2020-2023.

         Quality care.           Real results.

83%

of clients are able to 
meet within 3 days of 
signing up

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*ANDY20 valid for 4x Therapy and Therapy + Medication plans only