CEREBRAL® is a registered trademark of Cerebral Inc.
© 2024 Cerebral Inc. All rights reserved.

CEREBRAL® is a registered trademark of Cerebral Inc. © 2024 Cerebral Inc. All rights reserved.

Getting started

Why choose Cerebral

See all available clinicians in your area. You can read their bios, see their full calendars, and then book your first session when you’re ready.

You’ll work with a prescriber or therapist to get a full mental health evaluation and diagnosis if appropriate. Then you’ll build a plan together to help you manage your anxiety and  symptoms over time.

Frequently asked questions

How much does the Cerebral Insurance plan cost?

Our insurance plan costs $30 a month plus any additional cost-share that is determined by your insurance plan. The $30 per month fee gives you access to all of Cerebral benefits, such as: 
  • • Quick access to care (typically less than a week)
  • • Flexibility to choose your own preferred in-network clinician
  • • A personalized treatment plan
  • • Unlimited messaging with your care team between visits
  • • Access to a team of on-call clinicians with responses in 2 business days or less
  • • In-app resources and therapeutic exercises
  • • Superior customer service
  • • Additionally, for patients on medication plans, access to CerebralRx, our at-home medication delivery service with free 2-day delivery.

* Please note: Medication costs are billed separately and are not covered by your insurance benefits We offer long or short-term comprehensive and convenient care at monthly rates that are more affordable than traditional in-person care and many other telehealth providers.

What payers and states are currently supported?

We are in network with select Cigna, Humana, UnitedHealthcare, Optum and BlueCross/BlueShield plans. For more information please see our full list . The second screen on the typeform lists out those specifics.

What kind of clinicians will I be able to meet with?

Therapy
Meet with your therapist once a week, or up to 5 times a month. Log into your account and click on Messages, and then Therapist Chat, to send them a message between sessions if necessary.

Medication
Meet as often as clinically necessary as recommended by your prescriber — typically once a month. You can log into your account and send a message to our on-call care team anytime for additional support.

What is cost share?

Depending on your insurance plan, you may be responsible for additional cost share fees (also known as member responsibility), such as copayments, coinsurance, or the full cost of services if you have not met your deductible. Your insurance company will send you an Explanation of Benefits (EOB) once the claim is processed, outlining any additional costs you may be responsible for. Please be aware that Cerebral will also notify you of any owed cost share three days prior to charging the payment method on file.

Here is a quick overview of some common insurance-related terms:
  • • Copayment (Copay): A fixed amount you pay for covered services at the time of your visit.
  • • Co-insurance: A percentage of costs of a covered healthcare service you pay after you have paid your deductible.
  • • Deductible: The amount you pay out of pocket for healthcare services before your health insurance plan begins to pay. This includes all healthcare services, not just those through Cerebral. You do not start over meeting your deductible when you join Cerebral.
  • Can I see any clinician in the Cerebral Network?

    At Cerebral, we will show you profiles of eligible providers so you can select the one that best meets your preferences. By showing you participating providers, you can reduce the chances of your visit being billed out-of-network or denied by your insurance company.

    I don’t see my insurance payer here, is there anything I can do?

    At Cerebral, we are continuously collaborating with new payers to broaden our insurance coverage. If your current provider is not supported yet, please know that we are actively working to onboard new ones. As a Cerebral member, you can always request verification of your payer when a new provider is added, and we will seamlessly transition you to our insurance plan.
    Check my coverageCheck my coverage

    Managing your care is easy

    Easy scheduling

    Schedule, reschedule, or cancel sessions online — no phone calls or emails

    Switch clinicians anytime

    Looking for the best fit? You can change your therapist or prescriber right from the app

    Find a way forward with Cerebral Way

    Our therapists collaborate with you to map a personalized plan and offer dedicated support to achieve crucial mental health milestones.

    Support when you need it

    Message us with any questions or concerns you may have between sessions

    Use your insurance

    Use your HSA or FSA funds, or submit a claim for reimbursement if you’re out of network

    You don’t have to face this alone. Cerebral’s highly qualified therapists are here to guide you toward a brighter future, no matter what you’re struggling with—all from the comfort of your own home.

    Get started

    Our intentional approach to mental healthcare may 
help you make better progress

    How treatment works

    You and your clinician will build a personalized treatment plan to encourage the best possible outcomes in your mental health.

    3

    Keep track of progress

    We’ll send monthly assessments to help you keep track of how you’re doing. You and your clinician will discuss your progress and make any adjustments to your plan as you meet.

    Choose a clinician + book a session

    Get a medical evaluation

    Now accepting 

    insurance in Texas

    Check my coverage

    Online therapy and medication guidance. Meet 1-on-1 with an in-network therapist, prescriber, or both.

    Now accepting 

    insurance in Texas

    of clients are able to meet          within a week of signing up

    82%

    74%

    of clients reported reduced depression in 3 months*

    72%

    of clients reported reduced anxiety in 3 months*

    *based on Cerebral clients with moderate to severe anxiety and/or depression from 2020-2023.

    82%

    74%

    72%

    of clients are able to 
    meet within a week of 
    signing up

    of clients reported reduced depression in 3 months*

    of clients reported reduced anxiety in 3 months*

    *based on Cerebral clients with moderate to severe anxiety and/or depression from 2020-2023.

    Choose a service

    Learn more about our services, then choose which one is right for you. You can always add or switch services later for any reason.

    Why choose Cerebral?

    What we offer

    It’s easy to switch or add services later if you change your mind

    Individual Therapy

    Meet 1-on-1 with a credentialed therapist via video chat or (where permitted) over the phone

    Medication

    Comprehensive mental health evaluation and medication guidance from a licensed prescriber

    Therapy & Medication

    Build long-term coping skills in therapy and reduce symptoms with medication at the same time
    Check my coverage

    What we offer

    It’s easy to switch or add services later if you change your mind

    Medication

    Comprehensive medication guidance from a licensed prescriber

    Individual Therapy

    Meet 1-on-1 with a credentialed therapist via video chat or (where permitted) over the phone

    Therapy & Medication

    Build long-term coping skills in therapy and reduce symptoms with medication at the same time

    Best Telehealth
Platform 2023

    MedTech 
Breakthrough

    4.6

    App rating

    Best Online Therapy Services of 2024

    500K+

    Clients helped

    Lives changed

    5 stars icon

    I joined Cerebral about 3 years ago. I was hopeless, depressed and suicidal. Cerebral saved my life. If you have anxiety or depression, you will find an incredible support system here. The staff truly cares.

    Bri

    5 stars icon

    Cerebral has done everything they can to make sure my experience is easy and talking to someone from home is much better for myself with my anxiety. I love this company from the time I started using it in 2020 and continue to do so.

    Michelle

    5 stars icon

    I’m in a better place physically and mentally since being with Cerebral. Everyone around me notices the difference. I have the best Counselor. The Physician that I talked to about my anxiety introduced me to a medication that actually works. I’m blessed.

    Patricia

    Lives changed

    Lives changed

    5 stars icon

    I’ve spent months trying to find accessible therapy and prescribers for my medication. My provider was able to help me with my medication within our 30 min call. She was great and I just feel super grateful I found this app.

    Mirella

    5 stars icon

    My overall experience with Cerebral has been exceptional - their customer service is great, responsive and always helpful..and my therapist has been life-changing!

    Leanna

    5 stars icon

    My medical team is professional, responsive, easy to reach, and I feel confident that my mental health issues will be managed properly. I have hope and don’t feel like like “just another case.” They see me as a person.

    Jacqueline

             Quality care.           Real results.

    Don’t see your insurance? 


    Check youprovider

    Initial evaluation

    Meet with your therapist or prescriber to talk through where you’re at and why you’re here. Your first session includes a clinical evaluation to find out if treatment is appropriate.

    1

    2

    Personalized treatment plans

    Check my coverageCheck my coverage

    Schedule a session today

    Meet 1-on-1 with a qualified therapist or prescriber to start managing your mental health. Check to see if we work with your insurance provider to get started.

    Check my coverage

    Schedule a session today

    Meet 1-on-1 with a qualified therapist or prescriber to start managing your mental health. Check to see if we work with your insurance provider to get started.

    This fee does not include other costs under your insurance plan — like copays, deductibles, medication, and coinsurance. What does my membership cost include?

    This fee does not include other costs under your insurance plan — like copays, deductibles, medication, and coinsurance.
 What does my membership cost include?

     In-network membership access for $30/mo

    In-network membership access for $30/mo

    Check my coverage